Grand Palladium Colonial Resort & Spa ★★★★★

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Grand Palladium Colonial Resort & Spa - All Inclusive | Akumal

Carreterra Chetumal Km 259,5, 77710 Akumal, Mexico

➤ Grand Palladium Colonial Resort & Spa - All Inclusive | Quintana Roo

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Experience world-class service at Grand Palladium Colonial Resort Spa - All Inclusive
This Riviera Maya, Mexico hotel features a large full service spa. Five restaurants are on-site at the hotel, including the Kabah Restaurant that offers Italian and Mexican cooking.

At the Grand Palladium Colonial Resort Spa, guest rooms provide garden views and a jetted bathtub. The rooms also feature a terrace with table and chairs.

The Colonial Resort Spa Grand Palladium features 7 freshwater pools. Entertainment is provided at the theatre each night. The hotel offers a children’s club.

The Tulum Jungle and Cenotes, water-filled caves, are a short drive from the Grand Palladium Colonial Resort Spa. Chichén Itzá and the Blue Cenote of Sammulá are also within driving distance of the hotel.

See photos for Grand Palladium Colonial Resort & Spa
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Room choices in Grand Palladium Colonial Resort & Spa

Grand Palladium Colonial Resort & Spa Services

Internet WiFi is available in public areas and is free of charge.
Parking Free private parking is possible on site (reservation is not needed).
Bathroom Toilet paper Towels Bath or shower Toilet Free toiletries Hairdryer Shower, Toilet paper, Towels, Bath or shower, Toilet, Free toiletries, Hairdryer, Shower
Outdoors Outdoor furniture Beachfront Sun terrace Terrace Garden, Outdoor furniture, Beachfront, Sun terrace, Terrace, Garden
Kitchen Coffee machine, Coffee machine
Room Amenities Socket near the bed, Socket near the bed
Activities Bingo Aerobics Archery Live music/performance Themed dinner nights Beach Tennis equipment Water park Evening entertainment Kids' club Water sport facilities on site Entertainment staff Mini golf Snorkelling Diving Additional chargeCanoeing Additional chargeDarts Windsurfing Karaoke Table tennis Billiards Children's playground Games room Tennis court, Bingo, Aerobics, Archery, Live music/performance, Themed dinner nights, Beach, Tennis equipment, Water park, Evening entertainment, Kids' club, Water sport facilities on site, Entertainment staff, Mini golf, Snorkelling, Diving Additional charge, Canoeing Additional charge, Darts, Windsurfing, Karaoke, Table tennis, Billiards, Children's playground, Games room, Tennis court
Media & Technology Flat-screen TV Cable channels Telephone TV, Flat-screen TV, Cable channels, Telephone, TV
Food & Drink Coffee house on site Fruits Wine/champagne Kid-friendly buffet Kid meals Snack bar Bar Restaurant, Coffee house on site, Fruits, Wine/champagne, Kid-friendly buffet, Kid meals, Snack bar, Bar, Restaurant
Reception services Invoice provided Private check-in/check-out Concierge service ATM/cash machine on site Luggage storage Tour desk Currency exchange Express check-in/check-out 24-hour front desk, Invoice provided, Private check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services Kids' outdoor play equipment Indoor play area Board games/puzzles, Kids' outdoor play equipment, Indoor play area, Board games/puzzles
Cleaning services Daily housekeeping Laundry Additional charge, Daily housekeeping, Laundry Additional charge
Business facilities Fax/photocopying Additional chargeBusiness centre Additional chargeMeeting/banquet facilities Additional charge, Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers CCTV in common areas Smoke alarms Security alarm Key card access 24-hour security Safety deposit box, Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Grocery deliveries Additional chargeShared lounge/TV area Designated smoking area Air conditioning Wake-up service Car hire Chapel/shrine Barber/beauty shop Facilities for disabled guests Non-smoking rooms Room service, Grocery deliveries Additional charge, Shared lounge/TV area, Designated smoking area, Air conditioning, Wake-up service, Car hire, Chapel/shrine, Barber/beauty shop, Facilities for disabled guests, Non-smoking rooms, Room service
Outdoor swimming pool Open all year All ages welcome Pool with view Swimming pool toys Pool/beach towels Pool bar Sun loungers or beach chairs Sun umbrellas, Open all year, All ages welcome, Pool with view, Swimming pool toys, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas
Wellness Kids' pool Fitness Massage chair Spa/wellness packages Foot bath Spa lounge/relaxation area Spa facilities Body scrub Body treatments Hair styling Hair cut Pedicure Manicure Make up services Facial treatments Beauty Services Sun umbrellas Sun loungers or beach chairs Water slide Public Bath Hammam Additional chargeHot tub/Jacuzzi Additional chargeMassage Additional chargeSpa and wellness centre Additional chargeSolarium Fitness centre Sauna Additional charge, Kids' pool, Fitness, Massage chair, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Spa facilities, Body scrub, Body treatments, Hair styling, Hair cut, Pedicure, Manicure, Make up services, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Water slide, Public Bath, Hammam Additional charge, Hot tub/Jacuzzi Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Solarium, Fitness centre, Sauna Additional charge
Languages spoken English Spanish, English, Spanish

Grand Palladium Colonial Resort & Spa Terms and Conditions

Check-in From 15:00 to 00:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren of any age are welcome.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policiesCots and extra beds are not available at this property.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Cards accepted at this property Cash is not accepted
To consider

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Palladium Colonial Resort & Spa - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Grand Palladium Colonial Resort & Spa - All Inclusive

How do I get the best price guarantee for Grand Palladium Colonial Resort & Spa?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Grand Palladium Colonial Resort & Spa. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Grand Palladium Colonial Resort & Spa?

WiFi is available in public areas and is free of charge.

Is there free parking available at Grand Palladium Colonial Resort & Spa?

Free private parking is possible on site (reservation is not needed).

What are the outdoor activities at Grand Palladium Colonial Resort & Spa

Outdoor furniture Beachfront Sun terrace Terrace Garden, Outdoor furniture, Beachfront, Sun terrace, Terrace, Garden

What languages are spoken at Grand Palladium Colonial Resort & Spa?

English Spanish, English, Spanish

What are the general services offered at Grand Palladium Colonial Resort & Spa?

Grocery deliveries Additional chargeShared lounge/TV area Designated smoking area Air conditioning Wake-up service Car hire Chapel/shrine Barber/beauty shop Facilities for disabled guests Non-smoking rooms Room service, Grocery deliveries Additional charge, Shared lounge/TV area, Designated smoking area, Air conditioning, Wake-up service, Car hire, Chapel/shrine, Barber/beauty shop, Facilities for disabled guests, Non-smoking rooms, Room service

Are pets allowed at Grand Palladium Colonial Resort & Spa?

Pets are not allowed.

What credit cards are accepted at Grand Palladium Colonial Resort & Spa?

Cash is not accepted

What is the check-in time at Grand Palladium Colonial Resort & Spa?

From 15:00 to 00:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.

What is the check-out time at Grand Palladium Colonial Resort & Spa?

Until 12:00

100% real reviews of Grand Palladium Colonial Resort & Spa

If you have any questions regarding the facilities or services provided at Grand Palladium Colonial Resort & Spa, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of Grand Palladium Colonial Resort & Spa
I had a good time.
Food was good. Pool was big and lots of loungers. Nice bathroom in hotel room. Beautiful surroundings. Restaurants were good.
Really hard to book dinner reservations. Can only book 2 days in advance and need to be in line at the lobby at 730am to make a reservation before they sell out. Long lines up for breakfast and lunch buffets. Rocky beach, definitely need water shoes to go in the water. Small area where swimming is allowed in the ocean. No blanket in hotel room.
7,0
Purpose of trip: Leisure trip
What was the highlight of Grand Palladium Colonial Resort & Spa
Overall good value and good time, would probably not stay here again
The property is in a beautiful location and the common areas are very well done and feel luxurious
The rooms seem outdated, did see some mold in the bathrooms, and the bed/couch were extremely uncomfortable. The bed did not even have a comforter, just a light sheet.
7,0
Purpose of trip: Leisure trip
What was the highlight of Grand Palladium Colonial Resort & Spa
Nice trip with a few hiccups but would go back if I got a good deal
Location was great. The beach and property are beautiful. All staff were great, besides the front desk staff who were horrible. Food was fine. We went in with low expectations and I think we were pleasantly surprised. It was better than the food we had on a cruise so we were happy. Drinks were good once you find something you like and that they make well.
Front desk staff was horrible. They lack basic customer service skills. Upon check in they mixed up our three rooms even after being reminded which family gets which room. This resulted in going back and forth to the rooms to the lobby with all of our luggage after a long travel day with many young children. They were extremely rude that they had to fix their mistake and it took forever. Sleeper sofa did not come with sheets, blankets or pillows so we had to go back to the front desk to request those. 4 hours later and 3 more trips down there we finally got them and the kids could finally go to sleep. Beds are made with literally one sheet. Either bring a blanket or request one upon check in because it will likely take hours if not days to actually get to you.
5,0
Purpose of trip: Leisure trip
What was the highlight of Grand Palladium Colonial Resort & Spa
Diapointing
Nothing
Hotel very old. Plugs didn’t work. TV didn’t work. Bed very uncormfortable it aqueeks a lot. Transportation within the hotel is horrible everything is far away. A lot of mosquitoes. Restaurants are not included so it’s not all inclusive as they advertise.

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